Terms and Conditions

Cosmy Consulting and Marketing LLP

Effective Date: 19 May 2026

Last Updated: 19 May 2026

These Terms and Conditions ("Terms") govern your engagement with Cosmy Consulting and Marketing LLP ("Cosmy Consulting", "we", "us", or "our"), a limited liability partnership registered in India, with its principal place of business at AECS Layout, Singasandra, Bengaluru 560068, Karnataka, India.

By booking a consultation, entering into a project engagement, or retaining Cosmy Consulting for any service, you ("Client") agree to be bound by these Terms. If you do not agree, you must not proceed with any engagement.

1. Nature of Services

Cosmy Consulting provides strategic consulting, brand architecture, product development advisory, and related professional services to founders and businesses in the personal care and cosmetic industry.

All services are delivered as professional advisory engagements. The specific scope, deliverables, timeline, and fee for each engagement are agreed upon between Cosmy Consulting and the Client before the commencement of work. No engagement begins without a defined scope and written or verbal confirmation from both parties.

Cosmy Consulting reserves the right to decline any engagement at its sole discretion without providing reasons.

2. Engagement Types

Cosmy Consulting offers the following categories of engagement. Specific details including fees, duration, and deliverables are discussed and confirmed during the discovery call and are not published on this website.

Consultation Sessions: Fixed-duration advisory sessions conducted live. These are standalone engagements and do not constitute an ongoing advisory relationship unless explicitly agreed in writing.

Project Engagements: Defined-scope projects with agreed deliverables, timelines, and fees. Scope is documented in a project brief or scope of work agreed before commencement.

Retainer Engagements: Ongoing advisory relationships with a defined monthly scope. Retainer terms, including notice periods and renewal conditions, are agreed in writing at the start of the engagement.

3. Fees and Payment

All fees are agreed between Cosmy Consulting and the Client before the engagement begins. Fees are not published on this website.

Payment may be required in full before the commencement of an engagement, or in instalments as agreed in writing. The payment structure will be confirmed in the engagement confirmation or invoice issued by Cosmy Consulting.

All fees are quoted exclusive of Goods and Services Tax (GST). Applicable GST will be charged in addition to the agreed fee as per prevailing Indian tax law.

Invoices are payable within the due date stated on the invoice. Late payment may result in suspension of work until the outstanding amount is settled.

Cosmy Consulting reserves the right to revise its fees for new engagements or at the renewal of a retainer engagement. Existing agreed fees will not be revised mid-engagement without written consent from the Client.

4. No Refund Policy

Given the professional and advisory nature of our services, all fees paid to Cosmy Consulting are non-refundable once an engagement has commenced.

Commencement of an engagement is defined as the earlier of: (a) the date of the first consultation session or meeting, (b) the date on which Cosmy Consulting begins work on any deliverable, or (c) the date of payment if payment precedes the first session.

If a Client chooses to discontinue an engagement after commencement, no refund will be issued for fees already paid. Any work completed up to the point of discontinuation will be delivered to the Client in its current state.

In the exceptional circumstance that Cosmy Consulting is unable to deliver the agreed service due to reasons within our control, we will discuss a remedial arrangement with the Client in good faith. This may include rescheduling, substitution of deliverables, or credit toward a future engagement, at our discretion.

5. Intellectual Property

All frameworks, methodologies, systems, tools, templates, processes, and working approaches used or developed by Cosmy Consulting in the course of any engagement remain the sole intellectual property of Cosmy Consulting and Marketing LLP.

Deliverables produced specifically for the Client under a project engagement, such as brand strategy documents, product briefs, formulation guides, and market positioning documents, are licensed to the Client for their own commercial use upon receipt of full payment.

This licence is non-exclusive, non-transferable, and limited to the Client's own business use. The Client may not sublicense, resell, or distribute deliverables produced by Cosmy Consulting to any third party without prior written consent.

The underlying methodologies, frameworks, and systems used to produce those deliverables remain the property of Cosmy Consulting at all times, regardless of payment.

Transfer of intellectual property rights beyond the licence described above requires explicit written agreement specifying the IP being transferred, the consideration, and the terms of transfer. Such transfer will only be valid if signed by an authorised representative of Cosmy Consulting.

6. Confidentiality

Both parties acknowledge that during the course of an engagement, each may receive or have access to confidential information belonging to the other party.

Confidential information includes but is not limited to: business plans, financial data, product formulations, client lists, strategic documents, pricing, trade secrets, and any information designated as confidential by either party.

Each party agrees to: (a) keep all confidential information strictly confidential, (b) not disclose confidential information to any third party without prior written consent, and (c) use confidential information solely for the purposes of the engagement.

These confidentiality obligations survive the termination of any engagement for a period of three years.

Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party, (b) was already known to the receiving party prior to the engagement, (c) is independently developed without use of the confidential information, or (d) is required to be disclosed by law or court order, provided prompt written notice is given to the disclosing party where legally permissible.

For engagements involving particularly sensitive information, a separate Non-Disclosure Agreement may be executed between the parties. Where a separate NDA is signed, its terms take precedence over this clause in the event of conflict.

7. Client Responsibilities

The Client agrees to: (a) provide accurate, complete, and timely information required for Cosmy Consulting to perform the agreed services, (b) make decisions and provide approvals within agreed timelines, (c) ensure that all information shared with Cosmy Consulting is legally owned by or licensed to the Client, and (d) not use Cosmy Consulting's advice to engage in any activity that is unlawful or harmful.

Delays caused by the Client's failure to provide required information or approvals may result in revised timelines. Cosmy Consulting will not be held responsible for delays arising from the Client's side.

8. Limitation of Liability

Cosmy Consulting provides professional advisory services based on available information, industry knowledge, and experience. We do not guarantee specific commercial outcomes, sales figures, market performance, or regulatory approvals resulting from our advice.

To the maximum extent permitted by applicable law, Cosmy Consulting's total liability to the Client for any claim arising from or related to an engagement shall not exceed the total fees paid by the Client for that specific engagement.

Cosmy Consulting shall not be liable for any indirect, consequential, incidental, or special damages, including loss of profit, loss of business, or loss of opportunity, even if advised of the possibility of such damages.

9. Termination

Either party may terminate a project engagement by providing written notice. Notice periods and any fees payable upon termination will be as agreed in the project scope or engagement confirmation.

For retainer engagements, termination notice periods are agreed at the start of the retainer. Fees for any notice period during which work is performed remain payable.

Cosmy Consulting reserves the right to terminate any engagement immediately and without notice if the Client: (a) breaches these Terms and fails to remedy the breach within 7 days of written notice, (b) engages in conduct that is unlawful, unethical, or harmful to Cosmy Consulting's reputation, or (c) fails to make payment when due.

Upon termination, all confidentiality obligations and intellectual property provisions continue in full force.

10. Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, employment relationship, or agency between Cosmy Consulting and the Client. Cosmy Consulting operates as an independent professional services firm. Cosmy Consulting does not take equity in any client business unless explicitly agreed in a separate written instrument.

11. Governing Law and Dispute Resolution

These Terms and all engagements governed by them shall be construed in accordance with the laws of India.

Any dispute, claim, or controversy arising out of or in connection with these Terms or any engagement shall first be attempted to be resolved through good faith negotiation between the parties.

If a dispute cannot be resolved through negotiation within 30 days of written notice of the dispute, it shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

12. Amendments

Cosmy Consulting reserves the right to update these Terms at any time. The updated Terms will be posted on cosmyconsulting.com with a revised effective date. Continued engagement with Cosmy Consulting after the posting of updated Terms constitutes acceptance of the revised Terms.

Terms agreed for a specific engagement in a signed scope of work or engagement confirmation shall not be affected by subsequent updates to these general Terms for the duration of that engagement.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed. The remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, together with any engagement confirmation, project scope, or retainer agreement signed between the parties, constitute the entire agreement between Cosmy Consulting and the Client with respect to the subject matter. They supersede all prior discussions, representations, or agreements, whether oral or written.

15. Contact

For any questions regarding these Terms, contact:

Email: info@cosmyconsulting.com

Phone: +91-7975102363

Address: Cosmy Consulting and Marketing LLP, AECS Layout, Singasandra, Bengaluru 560068, Karnataka, India